
01/ Zammad
最适合: Multi-channel ticketing.
支持平台:Web, Self-hosted
访问 Zammad本页主要内容为英文。翻译此页
Sales & Marketing · Customer support helpdesk
Zendesk by Zendesk: Ticketing, live chat and help centre for support teams. Pricing: per-agent subscription. Here are 3 free options that cover the same job.
| 替代品 | 类型 | 平台 | 最适合 | |
|---|---|---|---|---|
![]() Zammad | 开源 | Web, Self-hosted | Multi-channel ticketing | 获取 |
![]() FreeScout | 开源 | 自托管 | A shared support inbox | 获取 |
![]() osTicket | 开源 | 自托管 | Simple, proven ticketing | 获取 |
Zendesk付费原版 | Per-agent subscription | – | Customer support helpdesk | 访问 |

最适合: Multi-channel ticketing.
支持平台:Web, Self-hosted
访问 Zammad
最适合: A shared support inbox.
支持平台:自托管
访问 FreeScout
最适合: Simple, proven ticketing.
支持平台:自托管
访问 osTicketYes. Zammad is a strong free option for multi-channel ticketing. Other choices include FreeScout, osTicket.
Zammad, FreeScout, osTicket 是开源的。