
01/ Zammad
Ideal para: Multi-channel ticketing.
Funciona em: Web, Self-hosted
Visitar ZammadO conteúdo principal desta página está em inglês.Traduzir esta página
Sales & Marketing · Customer support helpdesk
Zendesk by Zendesk: Ticketing, live chat and help centre for support teams. Pricing: per-agent subscription. Here are 3 free options that cover the same job.
| Alternativa | Tipo | Plataformas | Ideal para | |
|---|---|---|---|---|
![]() Zammad | Código aberto | Web, Self-hosted | Multi-channel ticketing | Obter |
![]() FreeScout | Código aberto | Auto-hospedado | A shared support inbox | Obter |
![]() osTicket | Código aberto | Auto-hospedado | Simple, proven ticketing | Obter |
ZendeskO original pago | Per-agent subscription | – | Customer support helpdesk | Visitar |

Ideal para: Multi-channel ticketing.
Funciona em: Web, Self-hosted
Visitar Zammad
Ideal para: A shared support inbox.
Funciona em: Auto-hospedado
Visitar FreeScout
Ideal para: Simple, proven ticketing.
Funciona em: Auto-hospedado
Visitar osTicketYes. Zammad is a strong free option for multi-channel ticketing. Other choices include FreeScout, osTicket.
Zammad, FreeScout, osTicket são de código aberto.